New-age digital technologies

What according to you, Workforce of Future look Like?

Technology is surely set to assume prime importance in the Workforce of future. New-age digital technologies such as automation, artificial intelligence, machine learning, HR analytics will play a critical role in the overall value chain. Concepts such as Robotic Automation Process are already taking shape in sectors ranging from manufacturing to retail. The industry demand for talent with adequate competency in leveraging such digital technologies is on a rise and digital reskilling is the need of the hour to take care of a long-term horizon.

When we look at the workforce of the future, what are top of the mind issues/priorities for key stakeholders РCEO, HR and employees?

In order to proactively work towards building an employable workforce that is future ready, it is of utmost importance to engage businesses and HR leaders to come on a common board. Key parameters to be considered include:

  • How quickly the future workforce can assimilate the culture of the organisation
  • Gearing systems towards an invisible workforce that does not require to physically meet to work together
  • Building technology-enabled connected platforms for multicultural and lingual teams
  • Seamless roll-out of operational drivers leading to higher employee engagement
  • Leveraging technology to enable skill building and competency enhancement
  • Integrating with educational institutions at the grass-root level for a readily employable workforce

What has been your experience with digitisation, AI & Robotics in HR? Is India ready for such a huge transformation?

The influence of technology in business ecosystem including in HR is ever increasing. For a deep rooted technology company such as ours, we perceive it as a natural extension of the technological innovations that we enable for our clients. It is but natural for us to derive benefits of digital technologies and the experience has been really enriching.
Indian companies are indeed embracing such transformative technologies on a rapid scale and are known to keep pace with their global counterparts on this. There are numerous success stories already executed by Indian companies on such transformation. It is certainly a giant leap by Indian companies as they embark on a path breaking journey to achieve newer business excellence on the HR front.

What are your views on “The Economic Times Workforce of the Future Summit” and how important do you feel is the need of organizing such summits?

This is a superb initiative and provides an ideal knowledge-sharing platform for industry leaders to come together and elaborate on critical and topical areas of interest to stakeholders. Such deliberations are the need of the hour and gives one a sense of enhanced learning.


Paneesh Rao

Chief Human Resources Officer, L&T Technology Services

For more information about the Workforce of the Future Summit, please visit: http://et-edge.com/conferences/workforce/

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