Agenda

09.00 - 09.45 Registration & Snacks
09.45 - 09.55 Opening Remarks by ET EDGE
10.00 - 10.15 Guest of Honor Inaugural Address: Securing Rural India
  A shocking 68% of Indian population still resides in the rural parts of India. For most of rural India the story remains the same with improper access to hygiene, food and shelter where in all this the word “Insurance” stands no chance. However, under the IRDA guidelines the companies are bound to expand their business to these untapped markets. This gives rise to a demanding and desperate market for the insurance sector.
 
  • Dr. Praveen Gedam, Deputy CEO, National Health Authority (NHA)
10.15 - 10.30 Guest of Honor Special Address: Evolving risk and the Future of Insurance in India
  Rapid changes, and digital disruption in various facets of the economics, society and politics is giving rises to an incursion of uncertainties for the insurance industry These challenges will all have long-lasting effects for economies and societies.
 
  • K. Ganesh, Whole Time Member LIFE, IRDA
10.30 - 11.15 CEO Panel Discussion: Onboarding Millennials to Life Insurance Plans
  Blueprint for providing ample life insurance cover for new entrants to India’s burgeoning workforce with cost-efficient customer acquisition
  • Creating engaging campaigns to connect with the millennials
  • Sending the message out loud to the millennials of planning their dreams and aspirations with Life insurance plans
  • Creating cost efficient plans for profitable customer acquisition
  • Life Insurance Protector or Investment
 
  • Vibha Padalkar, MD & CEO, HDFC Life Insurance
  • Vineet Arora, MD & CEO, Aegon Life Insurance
  • RM Vishaka, MD & CO, India First Life Insurance
  • Tarun Chugh, MD & CEO, Bajaj Allianz Life Insurance
  • Ajith Kumar L, Exec Director Direct Marketing, Life Insurance Corporation of India
  • V.Viswanand, Deputy Managing Director, Max Life Insurance
  • Abhijit Gulanikar, President - Business Strategy, SBI Life Insurance
  • Moderator: Amit Roy, Director Insurance & Allied Businesses, PWC
11.15 - 11.30 Standalone presentation: Insurance Readiness in The Times of Calamities
 
  • Impact of natural calamities
  • Lessons learnt in terms of claims management
  • Disaster preparedness through insurance
 
  • Tapan Singhel, MD & CEO, Bajaj Allianz General Insurance Company
11.30 - 11.45 Partner Presentation:
 
  • V. Viswanand, Deputy Managing Director, Max Life Insurance
11.45 - 12.00 Fireside Chat: Insure-Tech a friend or foe?
  This session gives us a better understanding on concentrating in collaboration and not disruption. In dept discussion on the strategies, execution and challenges involved with this new mode of internet revolution for better selling and reach.
 
  • Dr. Ramesh Darbha, Vice President, Insurance, Capgemini Financial Services
  • Moderator: Vivek Belgavi, Partner, FS Technology Practice, PWC
12.00 - 12.15 Standalone: Training Distribution Professionals for Enhanced Customer Experience
 
  • Being future ready with building strategies for future challenges by training tomorrow’s health insurance distribution professional
  • How to deliver better service for premium customer experience
  • Want higher customer retention? This is what you must do
 
  • Antony Jacob, MD & CEO, Apollo Munich Health Insurance Company
12.15 - 13.00 Panel Discussion: Battling Fraudulent Claims? Here’s what you need to do?
 

Fraud affects the lives of innocent people as well as the insurance industry. Insurance fraud has existed ever since the beginning of insurance as a commercial enterprise. It takes many forms and may occur in any areas of insurance.

  • Creating a fraud fighting culture
  • Implementation of a fraud detection strategy
  • Leveraging data to fight fraud
 
  • Dr Bhabatosh Mishra, COO, Apollo Munich Health Insurance
  • Anurag Rastogi, President A & H, HDFC ERGO General Insurance
  • Dr Syed Asif Hussain, Corporate Vice President-Head of Underwriting, Claims & Reinsurance Administration, Max Life Insurance 
  • Dr KV Dipu, President Operations and Head Customer Engagement, Bajaj Allianz General Insurance
  • Sunder Natarajan, SVP and Head of Risk, India First Life Insurance
  • Mr. Anand Pejawar, President Operations, IT & International Business, SBI Life Insurance Company
  • Moderator: Vivek Belgavi, Partner, FS Technology Practice, PWC
13.00 - 14.00 Networking Lunch
14.00 - 14.15 Standalone:  Facing a Talent Crisis? Here’s How To Fix It
  With wave of retirements and fewer young people coming into the business is putting more pressure on insurers to maintain a qualified workforce.
  • Working on creating a quality workforce
  • Skill set management
  • Roadmap in fixing the people process in your organization
 
  • Sunil Thekkepat, Sr VP & National Sales Manager, Canara HSBC OBC Insurance
14.15 - 14.30 Fire Side Chat: The Art of Balancing Financial Prudence and Customer Centricity
 
  • Best sales practices and creating enough for stakeholders
 
  • Atanu Sen, Trustee of National Pension Scheme, Former DMD & Chief Credit & Risk officer at SBI
  • Moderator- Joydeep.K. Roy, Partner PWC Global Leader, Insurance Digital Assets Leader Insurance practice, India
14.30 - 15.15 Break Out Session with Umesh Rao
15.15 - 15.45 CEO Panel: Unleashing the GenNext of Health Insurance in India
 
  • What’s disrupting health insurance? Trends and strategies
  • Future of health insurance in India- growth drivers/prospects
  • Affordable health insurance in India- Is there a case?  
  •  Buyers perspective on health Insurance in India
 
  • Gopalarathnam, MD, Chola MS
  • Mahesh Balasubramanian, MD & CEO, Kotak General Insurance
  • Sanjay Kedia, Country Head & CEO Marsh India
  • Moderator:  Joydeep.K.Roy, Partner PwC Global Leader, Insurance Digital Assets, Leader Insurance practice, India
15.45 - 16.00 Networking Coffee Break
16.00 - 16.45 Economic Times Insurance Awards 2019
16.45 - 17.00 Closing Remarks